RCC-RAGOSby Abhisek Bose

answer.unify.to + answer.besimplified.com · management report

Weekly Report

Every ticket created or worked during the week — when it came in, when the team first responded, resolution, and who closed it out.

Mon Aug 31, 2026 → Sun Sep 6, 2026

Both boards

0
tickets in week
0
resolved this week
0 new · 0 carry-over
0 still open
1st response: med · avg
resolution: med · avg

ticket detail — 0 tickets

click a row for the issue description

board / idticketcame infirst team responseans / 💬resolution (final answer by)status
No tickets created or active in this week.

First response = earliest answer or comment by anyone other than the asker. The portal stores acceptance as a flag without a timestamp, so resolution time measures created → accepted answer posted (the accept click itself may have come later).